Further Resources

icon boxThis is a list of additional guidance materials relating to resources which can be used to support your digital preservation advocacy. Use these additional resources to stengthen your advocacy plan. 

DPC Training courses

  • Novice to Know-How online Training with modules on:

    • Advocacy

    • Digital Preservation Skills for Beginners

    • Providing Access to Preserved Digital Content

    • Email Preservation

    • Building a Digital Asset Register

DPC Digital Preservation Assessment and Planning Tools

Maturity Models

Communication Tools

Organizational Strategy and Planning Tools:

 

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Advocacy Case Studies

Tool tip: Use these examples as inspiration for advocacy activities you might undertake in your organization and develop your plans using the  Advocacy Action Plan.

icon caseAdvocacy in digital preservation looks different in every organization, team, and community because each operates with its own priorities, pressures, cultures, and capacities. What succeeds in one setting may not translate directly to another, and that is entirely to be expected. Across all scenarios, advocacy is a process that blends clarity about what you need, an understanding of your audience and a thoughtful way of making your case.

These stories are not templates to copy, but prompts to inspire ideas, help you adapt approaches to your own context and build confidence in your advocacy journey.

 

 

University Archive

Stakeholder: IT team

Goal: To build relationships and strengthen collaboration on digital preservation.

Ask: No specific ask at this stage.

Message and/or Method: Knowing that the IT team had key responsibilities around disaster planning and storage, I began by meeting an IT colleague informally for coffee. This conversation opened the door to coordinating disaster planning activities between IT and the archive. It also led to my joining a regular IT‑led Community of Practice meeting, where I could begin raising awareness of digital preservation needs.

Outcome: These early engagements resulted in an invitation to join a newly formed IT storage working group. This provided a valuable opportunity to ensure digital preservation was included on their agenda and to further embed awareness of the requirements for effective digital preservation.

 

National Museum

Stakeholders: Museum staff across departments and levels of seniority, as well as IT colleagues and, eventually, senior decision-makers.

Goal: Initially, to understand how the organization worked and how digital assets featured in day-to-day practice. More broadly, to build awareness of digital preservation as a relevant institutional issue and establish a foundation for future change.

Ask: At first, the “ask” was very small: time to talk, openness about current working practices, and a willingness to share problems and frustrations. Later, the ask became broader support for a digital preservation roadmap and engagement with the actions arising from it.

Message: Digital preservation matters because digital material is already embedded in everyday museum work, often in fragile, unsupported, or poorly understood ways. It is not a specialist concern at the margins; it is a practical organizational issue that affects risk, access, efficiency, and long-term stewardship.

Method: Informal one-to-one conversations, usually at staff desks, observation of working environments and practices, note-taking, problem-solving where possible, relationship-building, followed by synthesis into a strategic roadmap and a staff presentation of findings.

Outcome: A much clearer picture of digital practice and risk across the Museum; strong cross-organizational relationships; increased trust and visibility for digital preservation work; practical goodwill built through solving immediate problems; an extensive digital preservation roadmap; sign-off from the Head of IT on major elements; and a stronger understanding that organizational maturity-building, training, and advocacy are needed to come before large-scale technological solutions.

 

Museum

Stakeholders: This advocacy activity focused on all museum staff, including public‑facing teams, record creators, and colleagues responsible for communications and engagement.

Goal: To increase organizational awareness of the museum’s born‑digital collections, and to help staff understand how these collections can support public‑facing work (talks, exhibitions, social media, and outreach), and good record‑keeping practice within the museum.

Ask: For staff to actively share and promote born‑digital collections through their work and channels, and for creators to transfer digital records to the archive in line with the museum’s retention schedule.

Message: The museum holds born‑digital collections that can be used to support research, talks, and other public‑facing activities. These collections are accessible to the public via the museum’s public access platform, enabling research beyond the organization. For record creators, transferring digital records in line with the retention schedule helps ensure content is preserved, discoverable, and reusable in the future.

These messages addressed the key motivators: Discoverability and efficiency - Making it easier for staff to find and reuse existing digital content for talks and public engagement. Value and visibility - Demonstrating that born‑digital collections are a usable, accessible asset—not just an archival responsibility. Accountability and good governance - Reinforcing the importance of timely transfer of digital records to support long‑term access and reuse.

Method: Messages were delivered through all‑staff communications by way of regular updates included in the all‑staff memo which was circulated by the CEO, lending institutional visibility and legitimacy to the message, as well as through informal engagement and drop‑in sessions for staff to learn about the public access platform and explore the types of born‑digital content available. Highlighting specific examples of relevant content was used for targeted engagement with key teams. For example, sharing digital advertising material relating to Pricing in Proportion (introduced 20 years ago) with the social media team to demonstrate direct reuse potential.

Outcomes and reflection: While tangible outcomes were difficult to measure, staff feedback on the public access platform was positive, indicating improved understanding and interest. The activity demonstrated that advocacy aimed at internal audiences can be effective when it is practical, example‑led, and embedded into existing communication channels, and that informal engagement opportunities can lower barriers for staff unfamiliar with born‑digital content and preservation concepts.

 

If you have an Advocacy Case Study you would like to share with the digital preservation community through the Toolkit, contact info@dpconline.org.

 

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Evidence to support your 'Ask'

Tool tip: Use these examples to support your ‘ask’ where useful, but you may have other organization-specific examples you can use too. Capture these in the Vignette Template and combine with the  Message‑Building Template.

Other linked resources:

To demonstrate your capability and skills, and to identify what else is required to support effective digital preservation in your organization, use:

 To evidence the risk profile of your digital materials and make the case for urgent action, use:

To showcase what can happen in the absence of digital preservation by referencing high-profile cases reported in the media.

DPC icons mythsProviding evidence to support your advocacy ask strengthens credibility, reduces uncertainty, and helps decision‑makers understand why action is necessary now.

Evidence moves the conversation beyond opinion or technical preference and shows that your request is grounded in real organizational needs, risks, and opportunities. It can also help stakeholders visualize the scale of the problem, the consequences of inaction and the benefits your proposal can deliver. Strong evidence can also reassure colleagues who may be risk‑averse or unfamiliar with digital preservation by showing that similar organizations face the same challenges and that practical solutions exist. Evidence can help turn digital preservation advocacy from ‘a good idea’ into a compelling, defensible, and actionable case for investment, support, or change.

Internal evidence

You can use much of the preparatory work you did before you embarked on your advocacy activities as evidence to support your ‘ask.’ The results of a DPC RAM Assessment will show where you are, where you want/need to be and, if you are a DPC Member, how you compare with other organizations.

You can also use the Global Bit List of Endangered Digital Materials to highlight the risk classification of some of the digital materials in your collection and the Digital Archiving: Risk Prioritization Tool to make the case for urgent action.

A method of using real-life scenarios or ‘Vignettes’ as evidence was developed by the digital preservation team at the Koninklijke Bibliotheek (KB) in the Netherlands. They observed that in digital preservation, we often focus on future proofing, planning ahead, anticipating risks, and building resilient systems. But sometimes the most powerful lessons come not from looking forward, but from looking back.

A single real-life example of something that went wrong (or almost went wrong) can illuminate the importance of digital preservation far more clearly than abstract arguments ever could and situates the message in a highly relatable context that is immediately understood by an organizational audience.

Digital preservation in the media

 

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Messages for Digital Preservation Advocacy

icon clipboardAligning the motivators you have identified with the real benefits digital preservation can deliver helps you to frame your ‘ask’ in terms that matter most to your stakeholders.

Stakeholders are most likely to respond well to messages that speak directly to their priorities. Framing digital preservation around outcomes such as reduced risk, strengthened accountability, improved efficiency, or increased innovation helps position it as a strategic enabler, not a complicated problem or a technical obligation. This shift moves the conversation away from systems and workflows and towards value, impact, and organizational goals, making your ‘ask’ positive, clear, relevant, and persuasive.

Below is a set of sample messages for the most commonly occurring motivators identified above, each highlighting a key opportunity created by digital preservation. 

Tool tip: Copy the language directly where useful, but this will work best when you tailor the examples to match your own context and combine with the  Message‑Building Template.

Access

Digital preservation enables the right content to be accessible in the right format at the right time, for as long as necessary.

 

Accountability and Transparency

Preserved and accurate digital records create a transparent audit trail that supports robust accountability and governance, enabling organizations to demonstrate compliance with regulations, policies and ethical standards while ensuring confidence during external audits and public scrutiny.

Authenticity and Integrity

Digital preservation protects the integrity and authenticity of records by ensuring they remain unchanged, verifiable, and fully traceable over time, enabling the detection of unauthorized alterations and reinforcing trust in their evidentiary and historical value.

Business Continuity

Preserved digital assets can be restored quickly after an incident, minimizing downtime and enabling organizations to resume operations without significant disruption.

Compliance

Preserved digital records maintain clear audit trails to protect investments and demonstrate compliance.

Community/ Corporate / Cultural Memory

Access to a complete set of reliable records enables brand integrity and evolution, or integrity to a mandate or community cause, as well as informed business decisions.

Cost and Efficiency

Digital preservation reduces long‑term storage costs through planned disposal and managed deletion, while data format management enables automation, interoperability, and more efficient workflows across modern systems with data always available in the right format, at the right time for as long as required.

Crisis Management

Digital preservation provides secure backups and sustainable formats, enabling quick restoration of critical records after cyberattacks, system failures or natural disasters.

Data Sovereignty

Digital preservation strategies provide control over national and organizational data by ensuring critical records remain under the jurisdiction and governance of the organization or country and preventing dependency on external entities.

Reproducibility and Reuse

Digital preservation ensures consistent results over time by ensuring data, methodologies and supporting materials remain intact, enabling others to reproduce findings accurately and reuse with confidence in their integrity.

Risk Management

By safeguarding information against cyberattacks, disasters and system failures, digital preservation strengthens organizational resilience and minimizes operational and financial risks.

Security

Digital preservation strengthens organizational security by protecting data from loss, corruption and unauthorized change, safeguarding operational continuity, regulatory compliance, and public trust.

 

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Sample Motivators

Your stakeholders’ motivators will vary depending on the sector your organization operates in and the specific priorities, pressures and language that resonate within that context. They will also differ according to the role of the person you are approaching, as decision‑makers, practitioners and senior leaders will each respond to different drivers and evidence.

This section contains a sample set of common motivators by sector and by role to help you identify what might be most important to the stakeholders within your context.

Motivators by Sector

Tool tip: Copy the language directly where useful, but this will work best when you tailor sector‑specific examples to match your own context and combine with the  Message‑Building Template.

Sector

Primary Motivators

Why These Motivators Matter

Government and Public Sector

Also, Intergovernmental agencies; federal, regional & local authorities; regulatory bodies.

Transparency, accountability, integrity, compliance

Public bodies must preserve accurate and accessible records to maintain trust, support democratic processes, and meet statutory obligations.

Cultural Heritage (GLAM)

Also, Museums, archives, libraries, galleries, heritage properties, cultural spaces.

Authenticity, cultural memory, collection completeness, reputation, collection value

GLAM institutions rely on preservation to safeguard society’s cultural record and guarantee that collections remain authoritative and research‑ready over time.

Financial Services

Also, Banks, insurance companies, investment firms, financial service providers.

Compliance, risk management, integrity, security

Financial institutions depend on reliable, auditable historical data to meet regulatory standards, manage risk exposure, and ensure confidence in financial systems.

Healthcare and Life Sciences

Also, Hospitals, trusts, and surgeries; life sciences research; pharmaceutical companies; health insurers.

Safety, security, data protection, research enablement

Healthcare organizations must protect sensitive patient data and maintain long‑term research records to ensure safe care delivery, regulatory compliance, and scientific progress.

Higher Education and Research

Also, Universities, research institutes, funders, academic consortia.

Reproducibility, collaboration, integrity, innovation

Preserved research outputs enable reproducibility, foster global collaboration, and support the integrity and advancement of academic knowledge.

Energy and Utilities

Also, Oil & gas, renewable energy providers, utility companies, power infrastructure operators.

Business continuity, environmental impact, efficiency

Energy providers require secure, long‑term data to maintain uninterrupted operations, demonstrate environmental accountability, and optimize performance.

Defense and Security

Also, Military, defense contractors, cybersecurity firms.

Security, data sovereignty, crisis response

Defense organizations must preserve sensitive information securely to protect national interests, ensure operational readiness, and support effective decision‑making in emergencies.

Information Technology

Also, Software companies, cloud service providers, IT consultancies.

 

Security, innovation, business continuity

IT providers rely on preserved code, logs, and documentation to maintain interoperability, support secure operations, and drive ongoing technological development.

Consumer and Retail / Entertainment

Also, Retailers; manufacturers; e‑commerce; film & TV; streaming services; theatre and entertainment producers

Reputation, revenue, innovation

Organizations in this sector depend on historical consumer behavior and content archives to strengthen brand identity, innovate products, and generate new commercial value.

Industrial and Infrastructure Services

Also, Construction; mining; engineering; architectural services; transport authorities; utilities infrastructure; public works, public safety, and humanitarian response organizations.

Safety, risk management, performance/efficiency

Industries with complex physical operations preserve engineering, design, and operational data to reduce risk, meet regulatory commitments, and improve efficiency.

 

Motivators by Role

Tool tip: Copy the language from these Stakeholder Scenarios directly where useful, but this will work best when you tailor the examples to match your own context and combine with the  Message‑Building Template.

Internal Audiences - Strategic roles 

Executive Leadership

Finance Leaders

Compliance / Legal / Risk

As an: Executive Leader

I need: access to trusted organizational data.

So, I can: make informed decisions and ensure long‑term continuity.

Potential motivators: Business Continuity, Reputation, Impact, Transparency, Crisis Management, Environmental Impact, Performance

As a: Finance Leader

I need: clarity on the long‑term cost and value of preservation.

So, I can: allocate resources effectively.

Potential motivators: Accountability, Cost, Cost Benefit, Efficiency, Reputation, Revenue, Risk Management

As a: Compliance, Legal, or Risk lead

I need: reliable, complete records.

So, I can: demonstrate compliance and reduce organizational risk.

Potential motivators: Compliance, Accountability, Risk Management, Security, Data Sovereignty

Internal Audiences - Governance and operational roles

Records / Policy / Standards Managers

IT and Technology Teams

Data Creators and Depositors

As a: Records/Policy/Standards Manager

I need: well-preserved and well‑governed information.

So, I can: enforce policies and maintain integrity across the organization.

Potential motivators: Compliance, Integrity, Accountability, Provenance, Continuous Improvement

As an: IT/Technology Lead,

I need: robust, secure preservation systems.

So, I can: ensure long‑term access and operational continuity.

Potential motivators: Business Continuity, Efficiency, Security, Technology, Recovery

As a: Data Creator or Depositor,

I need: my data to be stored in a trustworthy, well‑managed environment.

So that: it remains authentic and usable over time.

Potential motivators: Integrity, Authenticity, Reproducibility, Provenance, Integrity, Trust, Collection Completeness, Understandability

Internal Audiences - User roles

Metadata / Digitization / Content Specialists

Data Users and Researchers

Communications, Marketing and PR Teams

As a: Metadata/Digitization Specialist,

I need: high‑quality metadata and workflows
 So that: digital assets can be preserved, understood, and discovered.

Potential motivators: Discoverability, Provenance, Integrity, Readability, Understandability

As a: Data User or Researcher

I need: reliable, well‑described data.

So, I can: trust and reuse it in my work.

Potential motivators: Discoverability, Findability, Enabling Research, Reproducibility

 

As a: Communications/ Engagement lead

I need: access to evidence of our corporate or cultural history.

So, I can: create compelling and engaging stories and communicate value to stakeholders and the public.

Potential motivators: Integrity, Reputation, Impact, Cultural, Corporate or Community Memory, Collaboration, Political Agenda

External audiences - Strategic & Oversight Stakeholders

Funders and Investors

Legislators and Statutory Bodies

External Certification and Compliance Bodies

As a: Funder or Investor:

I need: to know that outputs I support will remain accessible and preserved long‑term,

So, I can: ensure value, accountability, and continued public or financial impact.

Potential motivators: Impact, Revenue, Risk Management, Accountability, Cost Benefit, Transparency, Environmental Impact

As a: Legislator or Statutory Body

I need: timely access to accurate records.

So, I can: make informed policy decisions, evaluate compliance, and uphold public trust.

Potential motivators: Compliance, Accountability, Democracy and Truth, Transparency, Data Sovereignty, Political Agenda

As a: Certification or Compliance Body

I need: visibility into preservation processes.

So, I can: verify that the organization meets required standards without risking reputational or certifying errors.

Potential motivators: Compliance, Accountability, Standardization, Transparency

External audiences - Community and Use

Public and Communities

Data Users and Researchers

Data Creators and Depositors

As a: Member of the Public or Community

I need: trusted, equitable access to shared information,

So, I can: stay informed and hold institutions accountable.

Potential motivators: Access, Transparency, Community, Memory, Equality and Diversity, Understandability.

As a: Data User or Researcher

I need: reliable, well‑documented datasets.

So, I can: conduct accurate analysis and generate trustworthy insights.

Potential motivators: Access, Discoverability, Enabling Research, Reproducibility, Understandability

As a: Data Creator or Depositor

I need: assurance that my outputs are preserved appropriately.

So that: they remain discoverable, usable, and intact over time.

Potential motivators: Authenticity, Integrity, Provenance, Reproducibility, Trust, Security

External audiences - Assurance, Finance and Risk

Accountants and Auditors

Insurers

Data Owners

As an: Accountant or Auditor

I need: secure access to accurate financial and compliance records.

So, I can: verify integrity, meet audit requirements, and produce reliable reports.

Potential motivators: Accountability, Compliance, Transparency, Risk Management

As an: Insurer

I need: confidence in the organization’s preservation strategy, systems, and risk mitigation measures.

So, I can: accurately assess exposure and avoid unnecessary payouts.

Potential motivators: Risk Management, Accountability, Security, Business Continuity, Crisis Management, Recovery, Safety

As a: Data Owner,

I need: secure, real‑time visibility of how my data is preserved and used.

So, I can: protect my interests and maintain trust in its long‑term stewardship.

Potential motivators: Accountability, Data Protection, Trust, Security

 

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Step‑by‑Step Guide to Planning your Advocacy activities

1. Articulating your ‘Ask’ 

Tool tip: Use the Advocacy Action Plan to capture your goal, ‘ask,’ identify stakeholders and plan next steps. You can complete the template as you work through the stages below.

DPC icons questionmarkOnce you understand the digital materials you want to preserve and your current digital preservation capability, you can define what you would like to happen next to help you achieve your goal – this is your ‘ask.’ In the first instance this could be a request to join a working group or complete a training course, or as you make progress larger scale ‘asks’ could include securing approval to hire additional digital preservation staff, becoming a member of the Digital Preservation Coalition to strengthen your support network, implementing a policy or procedure, or even developing or deploying a digital preservation system.

By breaking down your overall goal into the steps you need to take to support effective digital preservation in your organization, and by undertaking small achievable tasks, you can help:

  1. Make invisible problems visible by highlighting risks and challenges that may otherwise go unnoticed.

  2. Build organizational buy‑in by engaging colleagues and decision‑makers in the need for action.

  3. Unlock funding and resources that enable digital preservation activities to progress.

  4. Shape policy and long‑term planning by ensuring digital preservation is reflected in strategic frameworks.

  5. Drive behavioral change and good practice through ongoing communication and reinforcement.

  6. Build partnerships and community by connecting stakeholders with shared goals.

  7. Accelerate understanding, innovation and adoption of new methods, tools, and approaches.

  8. Strengthen long‑term sustainability by embedding digital preservation within organizational culture and priorities.

By understanding the different ways advocacy has impact, you can better define your long-term goals and communicate them as a series of clear ‘asks.’ You can also use DPC RAM or CAT to determine your priorities and translate them into realistic goals.

 

2. Identifying Stakeholders 

Tool tip: You can use the Stakeholder Map Template independently, or alongside this guidance to help you navigate and prioritize the stakeholders in your organization.

icon pictureframeSuccessful advocacy starts with a clear understanding of who your stakeholders are, what matters to them and how they can influence progress against your goals. Because digital preservation spans multiple parts of an organization, you will often need to engage colleagues across IT, archives, governance, legal, procurement, program teams, and senior leadership, each of whom have their own priorities and constraints.

Using a Stakeholder Map can help you understand where stakeholders sit in relation to your goals, and who to approach first. Those with both high power and high influence, such as CIOs, CTOs or Heads of Information Governance, are key players who can approve policy, allocate funding, or authorize organizational change – but you may need to approach other colleagues first, before you reach these stakeholders. Others may have high power but less influence, such as procurement teams or finance leads. These stakeholders act as decision gatekeepers because they control resources and governance processes. Individuals with lower power but high influence, including archivists, information managers and IT administrators, shape everyday workflows and organizational culture, while those with lower power and influence may still contribute to digital preservation outcomes through their involvement in specific processes.

Understanding these dynamics in your organization helps you prioritize engagement and tailor your approach so that each stakeholder receives the right message, in the right way, at the right time.

 

3. Understanding your stakeholders’ motivators 

Tool tip: Capture what you know about your stakeholders using the Stakeholder Scenario Template

Role related motivators

Once you have identified your stakeholders, you can begin to understand their drivers, or motivators. These are factors that motivate action or resistance and identifying these can help you frame digital preservation in a way that feels relevant, understandable, and convincing to each audience.

Creating Stakeholder Scenarios helps you get into the mindset of your stakeholders and understand their role‑specific motivators, enabling you to go on and tailor messages that position digital preservation as a solution to their needs and challenges once you have uncovered this information. For example:

 StepbyStep 1 StepbyStep 2

If you can, having a conversation with your stakeholder directly about the challenges they face will help you uncover less visible or less obvious challenges they may be facing (there is no need to mention digital preservation at this stage - you are just fact finding!). If you cannot speak to them directly, talking to colleagues around you, or within your stakeholder’s department, can also be useful in completing this exercise.

Organizational level motivators

You could also undertake some research into your organization’s strategic documents to help you see both the organizational landscape, and pair this with the personal or role-specific motivations you uncover within it. This dual perspective strengthens your advocacy by ensuring your messages resonate with real priorities, addressing real pain points and acknowledging the real constraints people operate within.

A practical way to uncover these high-level motivators is to review an organization’s Strategic Plan, business strategy, digital strategy, annual report, or other guiding document. These documents often reveal explicit priorities such as innovation, regulatory compliance, or a mandate to preserve cultural memory as well as implicit concerns like resource constraints, reputational risk or technical debt.

 

4. Creating tailored messages that resonate with your stakeholders 

Tool tip: Create tailored messages using the Message Builder Template and storytelling models NOSE and Head-Hand-Heart.

Match up the motivators you have identified for your stakeholders with the tangible benefits your digital preservation ‘ask’ can deliver.

This translates technical digital preservation concepts into meaningful, relatable outcomes: instead of describing systems or workflows, you can describe how preservation helps your stakeholders meet obligations, avoid risks, save time, unlock opportunities, or achieve strategic goals.

A strong tailored message clearly links their motivator with a benefit and ends with a specific ask.

StepbyStep 3

By grounding your message in the stakeholder’s own language, pressures, and responsibilities, you make your advocacy more relevant, persuasive, and actionable.

 

5. Using storytelling 

Tool tip: The storytelling techniques described below are Message‑building tools. You can use them as fill‑in frameworks to help you prepare for a presentation, email, or meeting request.

icon clipboardEffective advocacy is not just about presenting the facts; it is about telling a story that resonates with your audience. People connect with meaning, emotion, and relevance, not always just logic and data. That is why storytelling can form an important part of your digital preservation advocacy activity. The two models below are examples which show how to structure what you have already learned about your stakeholders into communications that feel personal, persuasive, and tailored to their needs.

You can use whichever feels best for you, or something else completely! Just remember to relate your ‘ask’ to your stakeholders’ motivators in a way which will matter to them (not you).

NOSE
  • Need: Empathize with your audience by showing them that you understand their own needs – what is the problem they might be trying to solve? (their motivator)

  • Opportunity: Use motivators to identify a way to introduce the opportunities that digital preservation enable - how can digital preservation form part of a solution to their problem? See Section 4. Messages for Digital Preservation Advocacy for inspiration.

  • Solution: Identify what you need to move your solution forward (your “ask”) e.g., a meeting to showcase digital preservation benefits, extra training, more server capacity, or an updated policy. Remember, start with a small, achievable ask that supports your larger goal!

  • Evidence: Use facts and figures, graphs, and charts to show how this might work or what could happen in the absence of digital preservation e.g., projected cost savings and efficiencies, data losses, case studies. See Section 7. Evidence to Support your Ask for inspiration.

Head, Heart and Hand
  • Head (thinking): Provide clear, evidencebased explanations of risks, benefits, and longterm value so your audience understands why digital preservation matters.

  • Heart (feeling): Use motivators to create stories, values, and messages to make preservation meaningful and emotionally resonant.

  • Hand (action): Offer practical next steps, tools, and achievable starting points so people feel empowered to contribute (your “ask”).

 

6. Choosing communications channels and opportunities 

 Tool tip: Use some of the Email scripts, One-page Briefing Document or Slide-deck Starter to help you prepare and make the most of these different opportunities.

Once you have created your messages and decided how to structure your communications, the next step is to deliver these effectively. Advocacy for digital preservation requires reaching diverse stakeholders, each of whom will have different priorities and levels of understanding. Choosing the right communication channel and format is essential for impact and will differ for each audience and each stage of your advocacy journey.

The likelihood is that you will start by introducing digital preservation into more informal conversations first where your audience is diverse and potentially lower level, before moving to more formal presentations and proposals with more specific and senior members of your organization.

As you move through your advocacy journey, you could communicate your message through:

StepbyStep 4

Informal conversations 
 Tip: Use when you are preparing to approach stakeholders informally

Advocacy often happens in informal settings pre-/post meetings, in the kitchen, on the fringes of larger events or activities. Be ready with your tailored messages to explain why digital preservation matters and how it aligns with organizational goals.

Intranet, social media and Blogs 
 Tip: Use when you are preparing to approach stakeholders informally

If your organization uses an intranet or publishes a blog series, you could use the opportunity to introduce your work and explain how digital preservation impacts and supports the organization’s work and broader strategic objectives. You could share stories of the collections you manage, successes or a few practical and useful tips for those who are less familiar with digital preservation. 

Events and occasions 
 Tip: Use when you are looking for an opportunity to link digital preservation to a shared endeavor

Anniversaries or commemorative events are a great opportunity to engage with marketing and PR departments, and dig into the collections you are preserving to provide material to support the campaign in question…and then to remind your organization that the access to the materials you provided, in the format required, was only possible (and will only continue to be possible) through the implementation of effective digital preservation! You could also capitalize on the annual World Digital Preservation Day celebrations each November to share your advocacy messages and promote your cause through the distribution of flyers and stickers, by holding breakfast briefings or arranging to set up a stand in public or communal areas. 

Working groups or taskforces 
 Tip: Use when you want to link digital preservation to an existing and well-understood concept

There may be opportunities to include digital preservation in discussions as part of established and aligned working groups within your organization, e.g., Knowledge Management, Data Retention, IT, Legal and Compliance meetings. If you can secure an invite to an aligned group like this, you have a great opportunity to share how digital preservation impacts and supports their work through a brief presentation or webinar. Equally, if you have a digital preservation working group, invite members of other teams and departments along to explain how your work intersects with theirs. 

More formal briefing papers, reports, and business cases 
 Tip: Use when you need to maintain momentum after an initial meeting and you are preparing to approach stakeholders formally

Once you have begun to engage with senior leaders and policy makers, provide concise, evidence-based documents to communicate the benefits of digital preservation for the organization, as they relate to strategic objectives. These should highlight risks, benefits, strategic value, and evidence! 

 

7. Timing your approach

icon clockWhile there is no need to delay informal conversations, the timing of a formal request can significantly influence its success. Understanding your organization’s internal rhythms, such as budget cycles, policy review schedules, and periods of high or low activity, will help you align your advocacy efforts for maximum impact.

  • Budget cycles: If you are seeking funding, identify when budgets are planned or reviewed and time your proposals so they can be properly considered.

  • Policy updates: If you are advocating for a policy change or the introduction of a new policy, find out when existing policies are due for review and use those moments as natural opportunities to present your case.

  • Stakeholder availability: Pay attention to when key decision‑makers are most receptive. Look for quieter periods in their schedules or recurring opportunities where you naturally cross paths, such as regular meetings or events.

Being strategic about timing helps ensure your message is delivered at a moment when it is most likely to be heard and acted upon.

 

8. Common challenges and how to respond. 

 Tool Tip: Use this Objections and Responses Quick Reference Guide when preparing for meetings. You may wish to print it for quick access.

Typical Objection

Suggested response

Ensuring the conversation continues

Handling pushback

We do not have time.

I understand. Everyone is busy. We can start small. Even a small step now can prevent much bigger time‑consuming problems later.

Technology: No new systems are required.
Risk: Delay increases the chance of losing or corrupting files.
Value: Small steps now save significant time in future.

Suggest micro‑actions; offer prep work; frame as time‑saving.

We do not have money for this.

Budgets are tight. We can improve preservation using existing tools and small workflow adjustments.

Technology: It is not about major systems.
Risk: Data loss and non‑compliance cost more.
Value: Preservation can reduce long‑term storage costs through planned disposal and deletion and avoid recovery costs.

Reframe as cost‑avoidance; start with no‑cost activities; use case studies.

We already back everything up.

Backups are essential—but they do not ensure long‑term usability or authenticity.

Technology: Backups = copies; preservation = usability.
Risk: Backups will not fix corruption or obsolete formats.
Value: Preservation keeps files trusted and usable.

Use analogies; reinforce that backups are still vital; show examples of unreadable backups or the risks backups do not mitigate (like user error or severe cyberattack).

This is not a priority right now.

I understand. Risks grow over time, so small steps now prevent larger issues later.

Technology: No big tech changes needed.
Risk: Unmanaged files become inaccessible or non‑compliant.
Value: Protects organizational memory and resilience.

Link to strategic goals; scale down the ask; integrate into existing workflows.

Isn’t IT already doing this?

IT handles storage and security, but preservation also needs governance and long‑term context.

Technology: IT provides infrastructure.
Risk: Without shared responsibility, files degrade silently.
Value: Shared ownership ensures trustworthy access.

Present as partnership; suggest joint workflows; highlight long‑term gaps.

It is too complicated.

It can feel that way, but we can break it into manageable steps, and I can guide the process.

Technology: We simplify, not complicate workflows.
Risk: Unmanaged data becomes harder later.
Value: Preservation improves findability and trust.

Break tasks down; reassure expertise not required; offer training.

 

9. Maintaining momentum

icon stepbystepMaintaining momentum is a vital part of effective advocacy. Following up and being prepared to repeat your message more than once is often necessary, especially when competing priorities, limited resources or lack of time make it difficult for others to engage. Anticipate these barriers and approach them as a normal part of the process rather than a setback. Reflect carefully on any feedback you receive, whether it is positive, negative, or simply silence.

All responses are useful: they help you refine your approach, adjust your timing, or reframe your message using different or more compelling motivators. Persistence, responsiveness, and a willingness to adapt will keep your advocacy moving forward even when it feels like progress is slow.

 

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Before you start

Tool tip: This section helps you prepare background information about your context and capability for your Advocacy Action Plan and Stakeholder Map. If you already have this information, you can skip ahead.

Other linked resources:

To establish the extent, type and risk profile of your digital collections, use:

To model your organization’s digital preservation maturity and skills, use:

 You can also use Digital Preservation Management Model, NDSA Levels of Digital Preservation or Digital Preservation Capability Maturity Model to do the same.

Before you start to advocate, it is important to understand your context, current capabilities and the type and volume of content your organization holds. By assessing where you are now; your policies, resources, and practices, you can define where you want to be and prioritize where you direct your advocacy efforts to have the greatest impact.

icon clipboardKnowing what you have

The DPC Digital Asset Register (DAR) Toolkit can help you and your organization visualize and understand the scope of your digital holdings. Once you have this, it can help make your case for preservation more concrete and urgent. You can use this resource to:

  • Create visibility - Many stakeholders underestimate the volume and complexity of digital assets or find it too complex to wrap their heads around. Using the DAR toolkit to create an asset register provides a clear inventory, showing what is at risk if preservation is not addressed.

  • Highlight business-critical assets - The toolkit encourages categorization by value and risk, helping you to demonstrate that digital preservation is not just about archives—it is about protecting core business records, compliance data, and intellectual property.

  • Provide evidence for resource requests - A well-documented asset register provides you with hard data to justify investment in storage, systems, and staff. It moves the conversation from abstract principles to quantifiable needs.

  • Support risk assessment - By identifying assets and their vulnerabilities, the toolkit helps you to explain the potential consequences of inaction, such as legal exposure, reputational damage, or operational disruption.

Once you have completed your Digital Asset Register, you can cross-reference your content with the DPC Global Bit List of Endangered Digital Materials as a way to identify and prioritize what is most at-risk amongst your collection, helping you focus your efforts where they are most urgently required. You could also use the Digital Archiving: Storage media prioritization tool, developed by the team at the University of Glasgow, to help you do this.

icon questionUnderstanding your capabilities

The DPC Rapid Assessment Model (RAM) is designed to help you understand your organization’s maturity in digital preservation and, by applying this model, you can produce evidence-based data about your organization’s capability and maturity over time, as well as being able to answer questions such as:

  • Where is our organization now?

  • What are the gaps in our organization’s preservation capabilities and what do we need to progress?

  • Where would we like to be in the future?

  • How close is our organization to reaching the level of preservation maturity we would like?

  • What should the priorities be for improving our organization’s preservation capability?

  • What support and resources do we need to help our organization move forward?

  • How has our organization’s capability improved over time?

DPC Members may access benchmarking data derived from RAM assessments across the Coalition to help strengthen a case for action.

Other maturity models you could use in the same way include:

The DPC’s Competency Framework and accompanying Competency Audit Toolkit (CAT) link digital preservation skills directly to workforce capability, organizational risk, and service sustainability.

By articulating the skills, knowledge and behaviors required across all roles within an organization, the framework helps practitioners demonstrate that digital preservation is not just a technical function but a shared responsibility requiring planned investment in people as well as technology. The Competency Audit Toolkit enables teams to assess current capability against these competencies, identify gaps and present the results in a structured, non‑confrontational way that resonates with senior leaders.

Used as part of your advocacy endeavors, the outputs from the DPC RAM and CAT can support clear asks for essential digital preservation infrastructure and processes, as well as training, recruitment, role definition or resourcing, and can help reframe digital preservation as an enabler of resilience, compliance and strategic value rather than an optional or specialist add‑on.

 

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How to use the Advocacy Toolkit

This Advocacy Toolkit is designed to be used, not read cover‑to‑cover.

It brings together practical tools including templates, examples and message‑building frameworks which are supported by guidance to help you apply them effectively in your own organizational context. You can dip in and out of the toolkit as needed, depending on what you are trying to achieve.

Quick start guide: overview of tools and templates

Start where it is most useful for you. There is no single “right” way to use this toolkit.

You do not need to complete every step or use every tool.

Use tools independently, or together

Each tool in this toolkit can be used on its own:

  • Templates can be reused, adapted, and revisited over time.

  • Tables and examples can be copied directly into your own documents (but they are more effective if you tailor them to your own context first!)

  • Message building and storytelling frameworks can be applied to emails, presentations, funding requests, or informal conversations.

The accompanying guidance explains why a tool exists and how to use it effectively, but it is not mandatory if you already have experience or clarity in a particular area.

Expect to return, reflect, and iterate

Advocacy is rarely a one‑off activity. You may return to the same tools as your context changes or you encounter new stakeholders, shifting priorities or new opportunities.

This toolkit is designed to support small, achievable actions, as well as reflection and refinement. You are free to return to it as you make progress and your confidence and influence grow. 

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Introduction

DPC icons questionmarkWhat is Advocacy?

Advocacy is the act of actively supporting, promoting, or arguing in favor of a cause, policy, or idea. It involves influencing decision-makers, raising awareness, and establishing people and resources to achieve your desired outcome. In the context of digital preservation, this means making the case for why preserving digital content matters, ensuring stakeholders understand its value and securing the commitment, funding and policies needed to sustain it. Advocacy has become a core competency for digital preservation practitioners because our work often happens behind the scenes, which makes risks and needs largely invisible to those who control budgets, priorities, and strategy. Practitioners must therefore advocate for resources, policies, staffing and long‑term commitment to ensure digital materials remain accessible for as long as required.

Other terms and definitions

  • Ask - The specific action you want a stakeholder to take as a result of your advocacy, for example: approving a policy, allocating funding, allowing time for training, joining a working group, or supporting a system procurement. An effective “ask” is clear, realistic, and aligned to a stakeholder’s role and motivators. To avoid confusion: goal = what you want to achieve overall, ask = the specific thing you want someone else to do and actions = what you do to get there.

  • Stakeholder - A person, team or external party who can influence, enable, approve, or benefit from digital preservation activities. They could comprise audiences which are internal or external to your organization. Stakeholders may hold decision‑making power (e.g., executives, finance leads), operational expertise (e.g., IT, records managers) or represent communities who rely on long‑term access to digital materials. In this toolkit, “stakeholder” includes anyone you need to influence or communicate with; you can treat stakeholders as your advocacy audiences.

  • Message - A targeted statement that links a stakeholder’s motivators with the benefits of digital preservation. Effective messages translate technical needs into meaningful outcomes, clearly explaining why digital preservation matters, how it supports organizational goals, and what action you want the stakeholder to take. Tailored messages form part of your overall communications and engagements with stakeholders.

  • Motivator - A factor that drives a stakeholder’s interest, behavior or encourages and enables action. Motivators may be organizational (e.g., compliance, efficiency, risk reduction) or personal/professional (e.g., workload, reputation, service quality). Related term: ‘Barrier’ - that which resists, delays, or blocks action.

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Digital Preservation Advocacy Toolkit

This Digital Preservation Advocacy Toolkit is designed to be used, not read cover‑to‑cover. It brings together practical tools including templates, worksheets, examples and message‑building frameworks which are supported by guidance to help you apply them effectively in your own organizational context. You can dip in and out of the toolkit as needed, depending on where you are on your advocacy journey or what you are trying to achieve.

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Introduction

An overview and definition of Advocacy and key terms used within this Toolkit.
Use this to find out more about what we mean by advocacy and why this is important for digital preservation.

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How to use the Advocacy Toolkit

An explanation of what the Toolkit contains, and how to use the tools and templates it offers.
Use this to get started!  

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Before you Start

Tips to help you prepare background information about your context and capability, which can then be used to help you develop and implement your advocacy goals.
Use this to establish where you are now and where you would like to be. 

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Step-by-Step Guide to Planning your Advocacy activities

A step-by-step guide which starts with articulating your 'ask,' and moves on to identifying stakeholders and their motivators, before crafting and delivering mesages that resonate and result in action.
Use this to create an Advocacy action plan. 

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Sample Motivators

A bank of sample motivators and stakeholder scenarios by sector, role and audience type.
Use the language provided to help you identify motivators for stakeholders in your own context

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Messages for Digital Preservation Advocacy

A bank of sample messages which link digital preservation to some common motivators.
Use the language provided to help you create tailored messages which work for your own context

 DPC icons myths

Evidence to Support your 'Ask'

An explanation of why evidence is important for advocacy, alongside some templates and tools for generating supporting data, as well as examples from the media.
Use this to help strengthen your advocacy messages. 

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Advocacy Case Studies

Examples of what real-life advocacy looks like in different organization types.
Use these examples as inspiration for advocacy activities you might undertake in your organization

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Further resources

A list of additional guidance materials relating to resources which can be used to support your digital preservation advocacy.
Use this as a reference point for stengthening your advocacy plan.


 

Suggested citation of current version

Digital Preservation Coalition (2026), Digital Preservation Advocacy Toolkit [http://doi.org/10.7207/advocacytoolkit26-01]

Last updated  

2026

Date of next planned review

2029

The Advocacy Toolkit was first created by DPC Members in 2019 as the Executive Guide on Digital Preservation, with the support of the United Nations Educational, Scientific and Cultural Organization Memory of the World PERSIST Project. Since then, the profile of the DPC Community - as well as the digital preservation community at large - has grown and developed, and we now find ourselves considering a significantly expanded set of challenges (see the Bit List 2025 for context).

This Advocacy Toolkit replaces and expands upon the original Executive Guide on Digital Preservation to take into consideration that evolution and our current context. It was created in a time of conflict, climate crisis, and political instability, and acknowledges new and current drivers and motivations for preserving digital materials. The resource draws on the experience and expertise of the digital preservation community and includes examples, templates and practical tips contributed by DPC members. We are enormously grateful to our Advocacy Toolkit Working Group of members and all those who have shared their advocacy efforts, resources, and perspectives; by learning from each other, we strengthen the case for digital preservation everywhere.

 

 

 

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