25 February 2022

Up to $203,700 per year


Are you interested in leading transformational change at the Library of Congress? Do you have experience in digital collection and metadata management and the appetite to enact an ambitious agenda toward a more agile, user-centered, and digitally enabled Library of Congress? Are you interested in leading an engaged and creative workforce and building connections with colleagues in the agency and in the broader community?

The Library seeks an experienced leader to serve as the Director of the Digital Services Directorate (DSD), responsible for the Library’s digital collections, discovery, and metadata management services. The DSD will lead a series of transformational changes, including the selection and implementation of a new enterprise discovery, collection management, and metadata management system, and keystone elements of the Library’s new and ambitious Digital Collections Strategy, as well as oversee established and impactful programs such as web archiving, crowdsourcing, collections digitization, and internal analyses, workflow development, and problem solving. This position works closely and collaboratively with the Library’s Office of the Chief Information Officer (OCIO) to plan, implement, assess, and maintain additional tools and platforms for discovery and management of library resources.

One of the fastest growing areas with the Library Collections & Services Group (LCSG), the Directorate encompasses three divisions: Digital Collections Management & Services, the Integrated Library Systems Program Office, and the Business Analysis Team, together totaling 82 staff and contractors. The position offers the opportunity to have a meaningful national impact -- for the Library, its users, community, and for their staff. Respecting tradition and enabling innovation, the DSD will enable the continuity and drive the change necessary to connect the Library to the American people and the world.


The DSD has overall responsibility for a full range of digital collections and metadata management services, as well as overall responsibility for the Library-wide Integrated Library System (ILS), metadata management systems and services, lifecycle management of Library Collections & Services Group (LCSG) Discovery & Preservation Services’ (DPS’s) digital collections, discovery services, service unit-wide business and workflow analysis, and automation workflow development and activities.

  • Provides a wide range of analytical, technical, managerial, and advisory functions related to the various programs within DPS and LCSG.

  • Has a wide latitude and considerable responsibility, authority, and discretion in carrying out responsibilities in these areas as well as overall responsibility for improving access to and preservation of the Library’s digital collections, business analysis and metadata services of DPS, as well as within the Library Collections and Services Group (LCSG).

  • Works in partnership with service unit leadership, directors, managers, and the Library's infrastructure offices while coordinating and overseeing highly complex and diverse service unit programs.

  • Is a member of the DPS senior management team and participates with service unit managers and supervisors in discussions and conferences concerning long range planning as well as matters that affect the entire service unit's digital programs activities and ILS.

  • Works closely with the Office of the Chief Information Officer (OCIO) to identify, prioritize, plan, and co-develop technology solutions to support LCSG and DPS goals.

  • Responsible for the overall effectiveness of the Directorate; the effectiveness of his/her communication and cooperation with other members of the DPS Service Unit, the Library, and outside organizations.

  • Responsible for the quality and extent of his/her participation on the Service Unit management team and his/her effective leadership of subordinate managers, supervisors and staff in incorporating the Library's priorities and values into their programs and activities.

  • Receives administrative direction in terms of the broadly defined missions and functions of DPS, LCSG, and the Library of Congress.

  • Oversees administration and operations of the Digital Services Directorate (DSD).

  • Plans, reviews, monitors, directs all programmatic, and operations consistent with the directorate’s mission and the Service Unit’s goals, including directing and managing large-scale operations, ensuring efficient and effective achievement of specified goals and objectives.

  • Oversees the full range of broad, emerging, and/or critical agency programs or operations required by the service unit.

  • Evaluates current and proposed programs and operations and initiates modifies, recommends, or discontinues such actions, as appropriate.

  • Performs the human resource management functions relative to the staff supervised. Establishes performance expectations for directorate staff members and clearly communicates expectations. Provides informal feedback and periodically evaluates staff on organizational performance. Resolves informal complaints and grievances. Takes personnel actions as necessary. Provides advice and counsel to staff members, subordinate managers related to work, and policy matters. Effects disciplinary measures. Reviews and approves or disapproves leave requests. Assures training of staff at all levels in the organization and staff fully comply with the provisions of the safety regulations.

  • Serves as the primary advisor on various DPS and LCSG programs and operations, as well as senior staff of the Directorate. Counsels senior management staff and officials at multiple levels of the Library of Congress; senior staff of other Federal, state, and local government agencies; and private sector clients and vendors on Library of Congress matters related to the subject matter area.

  • Serves on inter-agency work groups, task forces, or as expert on panels, special projects, or studies critical to the resolution of far-reaching operating issues and problems.


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