This position is located in the Digital Content Management Section, Digital Collections Management and Services Division, Digital Services Directorate, Library Services.
The position reports to the Head of the Digital Content Management Section and will supervise a team of Digital Collections Specialists and Technicians in a new data processing and quality assurance group within the section.
The section is responsible for providing digital acquisitions support to Library Services, and for the lifecycle management of digital collections that are not otherwise under the care of a custodial division. The section also is responsible for managing the Library's web archiving program and collections, and provides advice and assistance to the Law Library as needed. Digital Content Management Section staff collaborate with other Library curatorial units, technical staff, and external organizations to establish best practices, implement new and streamline existing digital workflows, identify digital content management problems, and propose solutions for the content within the scope of the section.
Supervises a group of employees performing work up to the GS-13 level. Provides administrative and technical supervision relative to the staff supervised. Plan work to be accomplished by subordinates, set and adjust short-term priorities, and prepare schedules for completion of work; Assign work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; Observes workers’ performance; demonstrates and conducts work performance critiques. Establishes guidelines and performance expectations for staff and clearly communicates these through the formal employee performance management system. Provides informal feedback and periodically evaluates employee performance. Resolves informal complaints and grievances. Recommend appointment, promotion, or reassignment and develops work improvement plans, recommending personnel actions as necessary.
Serves as an expert in the organization, development, and implementation of multiple complex projects involving the lifecycle management of digital content. Leads working groups, task forces, committees or ad hoc groups, which have been assigned responsibility for specific digital lifecycle management projects or tasks. Coordinates the details involved in special projects, defining tasks/assignments. Identifies, develops, and implements options for improving the performance of the plan/projects. Communicates orally and in writing to both technical and non-technical staff concerning the management of digital collection activities. Works with staff to develop solutions for transfer, processing, and managing a wide variety of digital content from varied acquisitions sources. Serves as product owner and/or subject matter expert for development projects to support the lifecycle management of digital content.
Directs day-to-day operations of digital content management programs to ensure ongoing, efficient, and trustworthy ingest and processing of digital collection content. Manages ongoing operations and continuous improvement of practices to ensure enduring access to digital collections content. Manages reporting on the status of growth of processed and unprocessed digital collections. Advises top management on major issues related to the acquisition and lifecycle management of digital content.
Serves as an expert advisor on digital content management practices. Establishes and maintains effective working relationships with staff at multiple levels throughout the service unit and across the Library, as well as with those in the larger digital content management community.
Using knowledge of digital libraries and technical solutions, provides expert analysis and advice and develops solutions to solve issues and problems associated with digital lifecycle management. Identifies and applies new analytical techniques to address situations that are unique or not previously encountered.